Free eligibility check
Free eligibility check
We are happy to help with questions about our service, your data and privacy, or anything else. Email us and we will get back to you within 2 business days.
We operate as a small, specialist team. We do not have a telephone number — all enquiries are handled by email. This ensures every query receives a considered, written response that you can refer back to.
Use the guide below to make sure your query reaches the right place as quickly as possible.
Our team (Cash Me Up, trading as Jigsaw Claims Ltd) will respond to your query. Please include your full name and any reference number you have been given.
Email us →For subject access requests, requests for erasure, or any question about how we use your personal data under UK GDPR.
Email us →If you are dissatisfied with our service, please read our Complaints Procedure and email us with your concern. We acknowledge all complaints within 5 business days.
View complaints procedure →Press enquiries, partnership questions, or anything else not covered above. We will do our best to respond helpfully.
Email us →Cash Me Up is a trading name of Jigsaw Claims Ltd (FCA FRN: 912323), an FCA-authorised claims management company. We handle PCP and HP finance mis-selling claims on a no-win, no-fee basis.
If you have already submitted your details and have a question about the progress of your claim, the documentation you need to provide, or the outcome of your assessment, please contact us using the details above.
All requests relating to your personal data — including Subject Access Requests, requests for rectification or erasure, objections to processing, and questions about data retention — should be sent to us at info@cash-me-up.co.uk with the subject line "Data / Privacy Request".
Please include your full name, your email address, and a clear description of your request. We will respond within one calendar month, as required by UK GDPR. For further information, please read our Privacy Policy.
Do you have a phone number I can call?
No — we operate an email-only contact service. This means every query receives a thorough written response. Please email info@cash-me-up.co.uk and we will get back to you within 2 business days.
How long does it take to get a response?
We aim to respond to all email enquiries within 2 business days (Monday to Friday, excluding UK bank holidays). During periods of high demand it may occasionally take a little longer — we appreciate your patience.
I have already started a claim — who do I contact?
Once you have started your claim, Cash Me Up (Jigsaw Claims Ltd) is your point of contact for all claim-related matters. Please email us at info@cash-me-up.co.uk or use the contact details provided when you registered.
Can I ask you to delete my personal data?
Yes. Under UK GDPR you have the right to request erasure of your personal data in certain circumstances. Please email us at info@cash-me-up.co.uk with "Erasure Request" in the subject line and we will respond within one calendar month. Please note that if your details have already been passed to Jigsaw Claims Ltd, you will also need to submit a separate erasure request to them directly.
Do I need to use your service to make a PCP claim?
No. You can make a PCP finance mis-selling complaint directly to your lender, free of charge. If your lender does not resolve it to your satisfaction, you can escalate for free to the Financial Ombudsman Service (0800 023 4567 / financial-ombudsman.org.uk). You can also use the FCA's compensation scheme when it launches. Using our service is entirely optional.
Is Cash Me Up regulated by the FCA?
Yes. Cash Me Up is a trading name of Jigsaw Claims Ltd, which is authorised and regulated by the Financial Conduct Authority for claims management activities (FCA FRN: 912323). You can verify this at register.fca.org.uk.
It takes around 2 minutes, is completely free, and carries no obligation to proceed.
Check My Eligibility — Free →Millions of UK drivers may be owed money from hidden car finance commissions. Find out in 2 minutes.
Check My Eligibility — Free →Cash Me Up is a trading name of Jigsaw Claims Ltd, authorised and regulated by the Financial Conduct Authority (FCA) for claims management activities (FRN: 912323). Registered Address: 66 Seymour Grove, Manchester, M16 0LN. You can also claim for free through your lender, the Financial Ombudsman Service, or the FCA compensation scheme.